We're building Britain's connected future

We look after the local access network - the fibres, wires and cables that connect tens of millions of homes and businesses to phone, broadband, data and TV services. We work on behalf of the UK's communications service providers (the companies that supply your phone and broadband). 

We're currently building a multi-billion pound superfast fibre network. This is transforming Britain's broadband speeds and now, over 26 million premises can already access Superfast fibre.  In fact our deployment is one of the fastest anywhere in the world.

Here you'll find more about Openreach, our role and responsibilities and who to speak to if you have a problem with your phone or broadband line.

Find out if you can get Superfast fibre today

Our responsibilities

Read more about our service and coverage commitments, our performance and our support for charity partner SSAFA.

Our Charter summarises our aspirations, our investment  in our digital future and how we're raising standards to meet the demands of consumers and businesses today and tomorrow.
We're delighted to partner with SSAFA, the armed forces charity, supporting them in them in providing life changing services for those who have served and their families.
© British Telecommunications plc 2016. All rights reserved